Privacy Policy

Information we collect

We may collect personal information that you provide directly to us, including your name, email address, phone number, company name, project details, and any information you submit through forms, email, phone calls or meetings.

We may also collect limited technical information when you use our website, such as browser type, device information, referring pages, approximate location, and usage analytics provided by our hosting or analytics tools.

How we use information

We use personal information to respond to enquiries, provide quotes, deliver services, manage client relationships, improve our website and services, maintain security, comply with legal obligations, and communicate with you about work you requested.

We do not sell personal information. We only use information for legitimate business purposes connected to our services and operations.

Disclosure and service providers

We may share information with trusted service providers that help us operate our business, such as website hosting, cloud storage, email, CRM, analytics, accounting and software platforms. Those providers are only given access where reasonably necessary.

We may also disclose information where required by law, to protect our legal rights, or as part of a business restructuring or sale.

Data security and retention

We take reasonable steps to protect personal information from misuse, interference, loss, unauthorised access, modification or disclosure. No system is completely secure, but we aim to use appropriate technical and organisational safeguards.

We retain information only for as long as reasonably needed for the purposes described in this policy, to comply with legal obligations, resolve disputes, and enforce our agreements.

Cookies and website analytics

Our website may use cookies or similar technologies to support site performance, measure traffic and understand how visitors use the site. You can usually control cookies through your browser settings, though disabling them may affect some functionality.

Access, correction and complaints

If you want to access or correct personal information we hold about you, or if you have a privacy complaint, contact us at info@finvistadigi.com.au. We will review your request and respond within a reasonable time.

Where applicable, we aim to handle personal information in a manner consistent with the Australian Privacy Principles.